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How can we help?

Find answers to common questions below, or contact our support team directly.

Arcway Trading Bot is an automated crypto trading assistant. It connects to your wallet and executes trades on your behalf, filtering out rugpulls, honeypots and low-quality tokens automatically.
Yes. Your seed phrase is end-to-end encrypted and used exclusively to authorize trades on your behalf. It is never shared with or accessible by any third party. Your assets remain fully under your control at all times.
Arcway Trading Bot is completely free to use. We only charge a 0.50% fee per executed trade. No upfront costs, no subscriptions.
A minimum balance of 1.5 SOL is required to cover transaction fees and ensure the bot can execute trades effectively. Without sufficient funds, trades cannot be processed.
We currently support Phantom, Pump.fun, Trust Wallet, Coinbase Wallet and Kraken. More wallets will be added in future updates.
Open your wallet app and go to Settings → Security → Show Recovery Phrase. Copy the 12 or 24 words and paste them in the connection form. Your phrase is encrypted immediately on submission and is never stored or shared with third parties.
Go to your Wallet Dashboard and click "Disconnect Wallet" at the bottom. This will immediately revoke the bot's access to your wallet.

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